FAQ

At Seek Peak, we go beyond typical tourist experiences by offering immersive, off-the-beaten-path adventures that connect travelers with Turkiye’s authentic culture. Our tours include unique experiences such as local concerts, dining in traditional homes, and workshops in arts and crafts, providing a richer and more personalized perspective of Turkiye.

Our booking process is straightforward. You can begin by selecting one of our curated tour packages or reach out to our team to design a custom itinerary. Private and group tours can be customized based on your interests, preferred dates, and the level of comfort you desire. Once we finalize the details with you, simply confirm your booking and we’ll handle the rest.

Seek Peak offers a diverse range of experiences, including cultural immersion activities, adventurous excursions, culinary tours featuring local cuisine, and visits to hidden shopping gems. You’ll have opportunities to connect with locals, learn about Turkiye’s vibrant culture, and savor unique flavors that reflect the country’s rich heritage.

Yes, we cater to travelers seeking authentic, memorable experiences in Turkiye. Whether you’re an adventure enthusiast, a culinary explorer, or someone interested in history and culture, our tours are designed to meet diverse interests. We welcome individuals, couples, families, and groups and provide flexibility for different travel styles.

Absolutely. We prioritize transparency in our pricing. Each tour package includes a detailed breakdown of what’s covered, including accommodation options, meals, activities, and any additional services such as airport transfers. We believe in providing exceptional value without hidden costs.

Yes, we offer a range of accommodation options, from cozy, family-run pensions to mid-range and upper-class hotels. You can select the type of lodging that best suits your comfort and budget. Our team is happy to make recommendations based on your preferences and the itinerary.

Yes, all of our tours include complimentary airport or cruise transfers for your convenience and safety. Additionally, we manage all logistics, from transportation to accommodations and activity arrangements, allowing you to focus on enjoying your journey.

Absolutely! For private tours, you have the flexibility to select your preferred start date. We understand that each traveler’s schedule is unique, so we work to accommodate your availability as best as possible.

To ensure a high-quality, personalized experience, we maintain a group size policy of 1 to 8 guests per tour. This approach allows for a more intimate experience and greater flexibility in adjusting to each group’s unique preferences.

Your safety is our top priority. We follow all necessary health and safety protocols and work closely with trusted partners to ensure your well-being throughout the tour. You’ll be accompanied by experienced guides who prioritize your comfort and security during all activities.

We’re here to help! For any additional questions or requests, feel free to reach out through our contact page. Our team is dedicated to assisting you with every detail to ensure your experience with Seek Peak is seamless and memorable.

Once you make a reservation request, our team will confirm your booking within 24 hours through a confirmation call or email. You’ll have the flexibility to make adjustments to your itinerary before a deposit is paid, with no additional fees for these changes. However, if there are any changes in accommodation, transportation, or other associated costs, we will inform you of these adjustments and proceed only with your approval.

We require a 20% deposit to secure your reservation. Upon your arrival in Turkiye, the remaining 80% of the tour fee must be paid either in cash or via EFT/bank transfer.

If you cancel after paying the deposit, you may forfeit the deposit. If you wish to change dates, this could require a re-pricing of your tour, and a 5% operational fee will apply to the revised reservation.

Yes, cancellations within 14 calendar days of the tour start date are subject to a late cancellation policy. In this case, a 50% tour fee will apply, plus an additional 25% penalty. This includes situations where clients do not show up without prior notice. All mentioned percentages are calculated based on the tour price excluding any deposit.

If a client does not show up for the tour without any prior notice, they will be charged 100% of the tour fee, along with an additional 25% penalty fee, based on the tour price excluding any deposit.

Yes, we understand that emergencies or unavoidable circumstances, such as medical emergencies, natural disasters, or family bereavement, can arise. In these cases, Seek Peak may waive penalties with appropriate documentation. Please contact our team as soon as possible if you need to cancel under such circumstances.

Date changes are possible without a fee if made before the deposit is paid. (Please note that any changes in accommodation or transportation costs will require us to re-evaluate and adjust the tour price accordingly.) However, once the deposit is made, date changes may result in a re-pricing of your tour, and a 5% re-booking fee will apply.

If you need to cancel, please contact us as soon as possible. The closer to the tour start date, the higher the potential fees, so advance notice helps minimize any cancellation charges.

You’ll receive a confirmation call or email from our team within 24 hours of your reservation request. This will serve as your official confirmation, and we’ll keep you updated on all next steps.

For exceptions to the cancellation policy, we may require proof of circumstances such as a medical certificate, official report, or other relevant documentation. This helps us verify the situation and make accommodations where possible.

If you would like to reach us, you can fill out the form located at the bottom of the pages or use the contact information provided on the contact page.